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Amaze Every Customer Every Time
$35.00You must delivery an amazing customer experience. Why? It is the competitive edge of new-era business – in any market and any economy.
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Moment of Magic
$30.00Packed with customer service strategies, techniques and stories that illustrate important points that will teach you and everyone in your organisation how to deliver excellent customer service to both internal and external customers.
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The Amazement Revolution
$35.00Customer service isn’t a department – it’s a philosophy that includes every person and aspect of the best and brightest companies.
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The Cult of the Customer
$35.00No matter what you sell, who you sell it to, or how much (or little) of it you sell, your business revolves around customers. Keeping customer happy, keeping them coming back for more, and keeping them loyal to your brand are the most basic ingredients of business success. The Cult of the Customer shows you how to create the kind of customer experience that leads to endless loyalty and constant referrals.